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Embroidery CRM
🧑‍🏭 Part of OS 360 Pro

Staff Management for Embroidery Shops

Who is on the team, what they cost, what they are working on and how they are doing.

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Quick answer

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Key facts
Last updatedNovember 13, 2026
ProductOS 360 Pro, embroidery business CRM and shop management software
PriceFirst month free, then $49.99/month + tax
Free plan5 free AI calculations per month, then $2.00 each
Runs inAny web browser; can be installed as an app on desktop or phone
Made by360 Digitizing Solutions
What It Does

Your Team, With Real Numbers

Staff Management holds each team member with name, email, phone, role, hourly rate, an optional per-design rate, skills and an active or inactive status. Roles include Machine Operator, Designer, Digitizer, Manager, HR Manager and Administrator. Staff Reporting shows team size, jobs completed, active jobs and total stitches, and for each person the jobs assigned, hours worked, on-time percentage and earnings.

  • Roles: Machine Operator, Designer, Digitizer, Manager, HR Manager, Administrator
  • Hourly rate and optional per-design rate
  • Skills and active / inactive status
  • Staff Reporting: team size, jobs completed, active jobs, total stitches
  • Per person: jobs assigned, hours worked, on-time %, earnings
  • Hourly rates feed labor cost in the calculator
AI Production Plan with staff intelligence and labor cost

What You See in Staff

Each part of the screen, what it does and why it is worth having.

Add Staff Member

Full name, email, phone and an account password.

Each person has their own login.
Role

Machine Operator, Designer, Digitizer, Manager, HR Manager or Administrator.

People see what fits their job.
Hourly Rate

What an hour of their time costs.

Labor in your quotes is real.
Per-Design Rate

Optional rate per design.

Fits how digitizers are often paid.
Skills

What each person can do.

Assign the right job to the right hands.
Active / Inactive

Keep past staff without deleting history.

Records stay intact.
Staff Reporting

Team size, jobs completed, active jobs and total stitches.

The team at a glance.
Staff Performance Overview

Jobs assigned, hours worked, on-time % and earnings per person.

Fair reviews, backed by numbers.

How It Works, Step by Step

  1. Add your teamCreate each staff member with a role.
  2. Set ratesEnter hourly and, if used, per-design rates.
  3. Add skillsNote who runs which machine or does which work.
  4. Run jobsAssign and complete work as usual.
  5. Open Staff ReportingReview hours, on-time rate and earnings.
Inside OS 360 ProAI Production Plan with staff intelligence and labor cost
AI Production Plan with staff intelligence and labor cost

In a Real Shop

Two operators, one bottleneck

Example: Staff Reporting shows one operator with twice the active jobs and a falling on-time rate. You move two jobs to the other operator and the late deliveries stop.

Good to Know

What this does not do, and what needs the Pro plan.

  • Attendance, overtime, payroll and leave are in the separate HR Management add-on.
  • Staff is a Pro feature.

The Problem This Solves

Labor cost is a guess

Real hourly rates make job costing real.

Who is overloaded?

Active jobs per person show it.

Late jobs with no pattern

On-time percentage per person shows where help is needed.

Run Your Whole Embroidery Shop From One Dashboard

First month free, then $49.99/month + tax. The free plan includes 5 free AI calculations a month.

Create your free account

Every OS 360 Pro Feature

The closest matches first, then everything else in the platform.

🏭Production FloorA Kanban-style floor for embroidery and screen print, with a station view for each machine.→🧮Embroidery Pricing CalculatorPrice any job from stitch count: thread, backing, labor, machine time and a recommended price at your margin.→📦Order & Job ManagementCreate jobs from templates, brand the PO, pick placements and move each job through clear statuses.→👥Embroidery CRMEvery customer with orders, lifetime value, churn risk and segment, plus your business inbox inside the app.→📝Quotes & EstimatesTrack every quote, see your conversion rate, send a reminder and turn an accepted quote into a job.→💳Invoicing & Pay LinksSend invoices with an online pay link and QR code, and let automatic reminders chase late payments.→✅Proof & Order ApprovalCustomers approve proofs and samples from a link; signatures and timestamps are stored on the job.→🧵Inventory & Purchase OrdersThread, backing, needles and blanks with minimums, locations, low-stock and predicted reorder alerts.→📊Accounting & ReportsRevenue, expenses, profit and loss, balance sheet and a tax center, with CSV export.→🎨Mockup GeneratorCreate a garment mockup from your artwork, opened straight from the job.→🖨️Screen PrintingA Screen Printing Calculator with spoilage, and a screen print production floor next to embroidery.→📈Analytics & ForecastsYear-over-year months, next-month forecast, seasonal trends and AI insights from your own data.→🧵Digitizing OrdersOrder digitizing and vector from us in the same account, with design edits and revisions tracked.→📥Import & SwitchingBring customers and invoices from CSV, Printavo, DecoNetwork, InkSoft, QuickBooks or Xero exports.→📬MailboxYour business inbox inside OS 360 Pro: sync, search, reply and archive next to your customers.→✉️Email ComposerWrite or AI-draft customer emails in the right tone and send them from your own address.→🧾ExpensesPhotograph a receipt, let it be read for you, and see spending by category.→💰RevenueTotal, completed and pending revenue, net profit and paid, pending and overdue invoices.→💡AI InsightsPlain-language notes on what stands out in your revenue, orders and stock.→🔮PredictionsForecast revenue, orders and new customers for the next 7, 30 or 90 days or the next year.→📑Purchase Orders & VendorsRaise purchase orders, track what is still to arrive, and keep vendor terms on record.→✍️Contracts & SignaturesSend an order for signature and keep the signed proof with a timestamp.→🖼️PortfolioA public profile page that shows your work, services and customer reviews.→🏠Embroidery Business CRM overviewSee how every part of OS 360 Pro fits together.→

FAQs

Is this the same as HR Management?

No. Staff is part of OS 360 Pro. HR Management is a separate add-on for attendance, overtime, payroll and leave.

Can staff be paid per design?

Yes. There is an optional per-design rate next to the hourly rate.

See It Working in Your Shop

First month free, then $49.99/month + tax. Free plan available.

Create your free account
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