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Logo DigitizingFrom $1/1000 stitches
Cap Logo DigitizingLeft chest & caps
Logo Digitizing ServicesAll logo types
AI to DST ConversionVector to embroidery
3D Puff DigitizingRaised foam effect
Applique DigitizingFabric-layered designs
Jacket DigitizingLarge back designs
Left Chest DigitizingClassic placement
Vector ConversionFrom $12
Custom PatchesFrom $0.44/patch
Iron-On PatchesNo sewing needed
Sew-On PatchesDurable stitched hold
Logo PatchesBrand & team logos
Applique PatchesFabric-layered design
Monogram PatchesInitials & lettering
Name LabelsUniform & gear tags
Custom Embroidery StickersIron-on & adhesive
Custom Embroidered HatsCaps & headwear
Sports PatchesTeams & leagues
Jacket Back PatchesLarge format
Chenille PatchesVarsity-style texture
Woven PatchesFine detail, low profile
Twill PatchesClassic letterman look
Embroidery FormatsDST, PES, EXP, JEF
Patch Cost CalculatorInstant estimate
Custom PrintingCards, shirts & more
Business Card PrintingFull-color, fast turnaround
Custom Printed Team ShirtsScreen print, any size run
Quick Order ADD-ONOrder in 2 minutes
Quick Digitizing Order$10 deposit • upload & go
Quick Vector Order$12 deposit • any format
Quick Patches Order$100 deposit • any size run
Pricing
Embroidery CRM
Embroidery Business CRMOS 360 Pro: run your whole shop
FeaturesPricing, CRM, orders, invoicing and more
Embroidery Pricing CalculatorPrice any job from stitch count
Embroidery CRMEvery customer with orders, lifetime value, chur
Quotes & EstimatesTrack every quote, see your conversion rate, sen
Order & Job ManagementCreate jobs from templates, brand the PO, pick p
Invoicing & Pay LinksSend invoices with an online pay link and QR cod
Production FloorA Kanban-style floor for embroidery and screen p
Proof & Order ApprovalCustomers approve proofs and samples from a link
Inventory & Purchase OrdersThread, backing, needles and blanks with minimum
Accounting & ReportsRevenue, expenses, profit and loss, balance shee
Mockup GeneratorCreate a garment mockup from your artwork, opene
Screen PrintingA Screen Printing Calculator with spoilage
Analytics & ForecastsYear-over-year months
Digitizing OrdersOrder digitizing and vector from us in the same
Import & SwitchingBring customers and invoices from CSV
MailboxYour business inbox inside OS 360 Pro
Email ComposerWrite or AI-draft customer emails in the right t
ExpensesPhotograph a receipt
RevenueTotal
AI InsightsPlain-language notes on what stands out in your
PredictionsForecast revenue
Purchase Orders & VendorsRaise purchase orders
StaffTeam members with roles
Contracts & SignaturesSend an order for signature and keep the signed
PortfolioA public profile page that shows your work
Social Media Automations ADD-ONYour pages post themselves
HR Management ADD-ONYour whole team, one system
Quick answer
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| Last updated | November 13, 2026 |
|---|---|
| Product | OS 360 Pro, embroidery business CRM and shop management software |
| Price | First month free, then $49.99/month + tax |
| Free plan | 5 free AI calculations per month, then $2.00 each |
| Runs in | Any web browser; can be installed as an app on desktop or phone |
| Made by | 360 Digitizing Solutions |
What It Does
Customer Email Next to Customer Orders
Mailbox connects to your business email account. You sync the inbox, search it, read a message with its attachments, reply, archive or delete, and start a new message by picking a customer. Because it sits inside OS 360 Pro, the quote or job you need is one click away while you answer.
- Connect your business email account
- Sync, search, mark read or unread, archive and delete
- Reply from the message, with attachments shown
- Start a new message by searching your customers
- Spam folder and select-all for quick clean-up
What You See in Mailbox
Each part of the screen, what it does and why it is worth having.
Connect your business email
The first step: link your mailbox.
Your real inbox, not a new address.Sync
Pulls in new mail.
You decide when to refresh.Search mail
Find a message by text.
Old threads are seconds away.Unread and Spam
Filter what needs attention and what does not.
Nothing important hides under junk.Reply
Write your reply under the message.
Answer in context, attachments visible.Search customers
Pick the recipient from your customer list when writing.
No mistyped addresses.Archive, Delete, Mark read, Select all
Tidy the inbox in bulk.
A clean inbox is a worked inbox.How It Works, Step by Step
- ConnectEnter your business email settings.
- SyncPress Sync to load your inbox.
- ReadSelect a message to read it.
- ReplyWrite your reply and send.
- Write newSearch a customer, add a subject and message, and send.
In a Real Shop
A proof question at 4 pm
Example: a customer emails asking whether the cap logo can be smaller. You read it in Mailbox, open their job in the next tab of the same app, check the size, and reply in two minutes.
Good to Know
What this does not do, and what needs the Pro plan.
- Email is not attached to orders automatically.
- Mailbox is a Pro feature.
The Problem This Solves
Switching tabs all day
Answering in one window and checking the order in another wastes time and causes mistakes.
Emails nobody answered
A shared place to read mail makes unanswered messages visible.
Hunting for the right customer
Search your customers when you write, instead of copying addresses.
Run Your Whole Embroidery Shop From One Dashboard
First month free, then $49.99/month + tax. The free plan includes 5 free AI calculations a month.
Every OS 360 Pro Feature
The closest matches first, then everything else in the platform.
✉️Email ComposerWrite or AI-draft customer emails in the right tone and send them from your own address.→👥Embroidery CRMEvery customer with orders, lifetime value, churn risk and segment, plus your business inbox inside the app.→📝Quotes & EstimatesTrack every quote, see your conversion rate, send a reminder and turn an accepted quote into a job.→🧮Embroidery Pricing CalculatorPrice any job from stitch count: thread, backing, labor, machine time and a recommended price at your margin.→📦Order & Job ManagementCreate jobs from templates, brand the PO, pick placements and move each job through clear statuses.→💳Invoicing & Pay LinksSend invoices with an online pay link and QR code, and let automatic reminders chase late payments.→🏭Production FloorA Kanban-style floor for embroidery and screen print, with a station view for each machine.→✅Proof & Order ApprovalCustomers approve proofs and samples from a link; signatures and timestamps are stored on the job.→🧵Inventory & Purchase OrdersThread, backing, needles and blanks with minimums, locations, low-stock and predicted reorder alerts.→📊Accounting & ReportsRevenue, expenses, profit and loss, balance sheet and a tax center, with CSV export.→🎨Mockup GeneratorCreate a garment mockup from your artwork, opened straight from the job.→🖨️Screen PrintingA Screen Printing Calculator with spoilage, and a screen print production floor next to embroidery.→📈Analytics & ForecastsYear-over-year months, next-month forecast, seasonal trends and AI insights from your own data.→🧵Digitizing OrdersOrder digitizing and vector from us in the same account, with design edits and revisions tracked.→📥Import & SwitchingBring customers and invoices from CSV, Printavo, DecoNetwork, InkSoft, QuickBooks or Xero exports.→🧾ExpensesPhotograph a receipt, let it be read for you, and see spending by category.→💰RevenueTotal, completed and pending revenue, net profit and paid, pending and overdue invoices.→💡AI InsightsPlain-language notes on what stands out in your revenue, orders and stock.→🔮PredictionsForecast revenue, orders and new customers for the next 7, 30 or 90 days or the next year.→📑Purchase Orders & VendorsRaise purchase orders, track what is still to arrive, and keep vendor terms on record.→🧑🏭StaffTeam members with roles, hourly or per-design rates and skills, plus a performance report.→✍️Contracts & SignaturesSend an order for signature and keep the signed proof with a timestamp.→🖼️PortfolioA public profile page that shows your work, services and customer reviews.→🏠Embroidery Business CRM overviewSee how every part of OS 360 Pro fits together.→
FAQs
Which email accounts work?
Mailbox connects to a business mailbox using standard incoming-mail settings (IMAP).
Does it file every email under the right order automatically?
No. You choose the customer when you write; email is not linked to orders automatically.
See It Working in Your Shop
First month free, then $49.99/month + tax. Free plan available.
Create your free account
