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Embroidery CRM
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| Last updated | November 13, 2026 |
|---|---|
| Product | OS 360 Pro, embroidery business CRM and shop management software |
| Price | First month free, then $49.99/month + tax |
| Free plan | 5 free AI calculations per month, then $2.00 each |
| Runs in | Any web browser; can be installed as an app on desktop or phone |
| Made by | 360 Digitizing Solutions |
An Email Composer That Knows the Tone
Email Composer has the recipient, subject and a formatted body with bold, italic, lists, headings and links. AI can generate the email or rewrite what you typed in a tone you choose: Professional, Friendly, Urgent or Apologetic. Save your signature once, and connect your own outgoing mail so messages come from your address.
- Generate an email with AI, or have AI rewrite your draft
- Four tones: Professional, Friendly, Urgent, Apologetic
- Formatting: bold, italic, lists, headings, links
- Saved signature
- Send from your own address (your own SMTP), or copy the text

What You See in Email Composer
Each part of the screen, what it does and why it is worth having.
Who the email goes to.
The draft is addressed properly.The subject line.
AI can fill it with the body.Bold, italic, strikethrough, bullet and numbered lists, headings and links.
Emails look professional.Professional, Friendly, Urgent or Apologetic.
The same message lands differently in the right tone.Creates a draft or rewrites yours.
A blank page is no longer the hard part.Saved once, added to your emails.
Consistent sign-off.Sends from your own address when your SMTP is configured.
Replies come back to you.How It Works, Step by Step
- Open Email ComposerAdd the recipient.
- Describe or typeWrite a rough version or what you want to say.
- Choose the tonePick one of the four tones.
- Generate or rewriteLet AI draft it, then edit.
- SendSend from your address, or copy the text.

In a Real Shop
Example: thread for a 200-piece order is late. You type two lines, choose Apologetic, and AI turns it into a clear message with the new date. You adjust one sentence and send it.
Good to Know
What this does not do, and what needs the Pro plan.
- AI drafts need your review before sending.
- Sending from your own address needs your SMTP details.
The Problem This Solves
The late-order apology
Hard emails get postponed. An apologetic draft in seconds gets them sent.
Every reply written from scratch
Start from a draft and edit, instead of a blank page.
Emails from a no-reply address
Sending from your own address keeps replies coming to you.
Run Your Whole Embroidery Shop From One Dashboard
First month free, then $49.99/month + tax. The free plan includes 5 free AI calculations a month.
Every OS 360 Pro Feature
The closest matches first, then everything else in the platform.
FAQs
Do I have to use the AI?
No. You can write the email yourself and use AI only to rewrite it, or not at all.
Is AI drafting on the free plan?
AI email generation is part of OS 360 Pro.
See It Working in Your Shop
First month free, then $49.99/month + tax. Free plan available.
Create your free account



