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Embroidery CRM
✍️ Part of OS 360 Pro

Get Orders Signed Before You Stitch

Send the order details for signature and keep the signed proof on file.

Create your free account   ← Embroidery Business CRM
Quick answer

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Key facts
Last updatedNovember 13, 2026
ProductOS 360 Pro, embroidery business CRM and shop management software
PriceFirst month free, then $49.99/month + tax
Free plan5 free AI calculations per month, then $2.00 each
Runs inAny web browser; can be installed as an app on desktop or phone
Made by360 Digitizing Solutions
What It Does

Agreement in Writing, Without the Paper

Under Customer Signatures you create a New Request and send an order for signature. The request carries the customer name, order type (Digitizing, Vector, Patch or Custom), design name, size, colors, format, fabric, turnaround, price and instructions. The customer signs from a link after confirming a one-time code. You see the status of every request, can copy the link, and download the signed proof.

  • New Request: send an order for signature
  • Order types: Digitizing, Vector, Patch, Custom
  • Design name, size, colors, format, fabric, turnaround, price, instructions
  • One-time code check before signing
  • Status of every request, and Copy link
  • Download signed proof, with timestamp
Job details that go into a signature request

What You See in Customer Signatures

Each part of the screen, what it does and why it is worth having.

New Request

Starts a signature request.

Takes a minute.
Send order for signature

Sends the request to the customer.

They sign from any device.
Order type

Digitizing, Vector, Patch or Custom.

Fits every kind of work you do.
Design name, Size, Colors, Format, Fabric

The technical details being agreed.

No argument later about what was ordered.
Turnaround and Price

The commercial terms.

Deadline and money in writing.
Status and Signed

Shows which requests are signed.

Chase only the open ones.
Copy link

Copies the signing link.

Send it by chat or text as well.
Download signed proof

The signed record.

Evidence on file.

How It Works, Step by Step

  1. Create a New RequestEnter the customer and order details.
  2. Send itThe customer gets the link.
  3. Customer confirmsThey enter a one-time code and sign.
  4. Check statusSee it marked as signed.
  5. DownloadKeep the signed proof.
Inside OS 360 ProJob details that go into a signature request
Job details that go into a signature request

In a Real Shop

A rush job at a rush price

Example: a customer wants 150 jackets in three days at a higher price. You send the order for signature with turnaround and price filled in. They sign in ten minutes, and the terms are not questioned when the invoice arrives.

Good to Know

What this does not do, and what needs the Pro plan.

  • A signature is evidence, not a guarantee in a payment dispute.
  • Signatures is a Pro feature.

The Problem This Solves

"That is not what I ordered"

The signed details settle it.

Verbal approvals

A signature is on record.

Chasing a reply

Copy the link and send it again in any channel.

Run Your Whole Embroidery Shop From One Dashboard

First month free, then $49.99/month + tax. The free plan includes 5 free AI calculations a month.

Create your free account

Every OS 360 Pro Feature

The closest matches first, then everything else in the platform.

✅Proof & Order ApprovalCustomers approve proofs and samples from a link; signatures and timestamps are stored on the job.→📦Order & Job ManagementCreate jobs from templates, brand the PO, pick placements and move each job through clear statuses.→💳Invoicing & Pay LinksSend invoices with an online pay link and QR code, and let automatic reminders chase late payments.→🧮Embroidery Pricing CalculatorPrice any job from stitch count: thread, backing, labor, machine time and a recommended price at your margin.→👥Embroidery CRMEvery customer with orders, lifetime value, churn risk and segment, plus your business inbox inside the app.→📝Quotes & EstimatesTrack every quote, see your conversion rate, send a reminder and turn an accepted quote into a job.→🏭Production FloorA Kanban-style floor for embroidery and screen print, with a station view for each machine.→🧵Inventory & Purchase OrdersThread, backing, needles and blanks with minimums, locations, low-stock and predicted reorder alerts.→📊Accounting & ReportsRevenue, expenses, profit and loss, balance sheet and a tax center, with CSV export.→🎨Mockup GeneratorCreate a garment mockup from your artwork, opened straight from the job.→🖨️Screen PrintingA Screen Printing Calculator with spoilage, and a screen print production floor next to embroidery.→📈Analytics & ForecastsYear-over-year months, next-month forecast, seasonal trends and AI insights from your own data.→🧵Digitizing OrdersOrder digitizing and vector from us in the same account, with design edits and revisions tracked.→📥Import & SwitchingBring customers and invoices from CSV, Printavo, DecoNetwork, InkSoft, QuickBooks or Xero exports.→📬MailboxYour business inbox inside OS 360 Pro: sync, search, reply and archive next to your customers.→✉️Email ComposerWrite or AI-draft customer emails in the right tone and send them from your own address.→🧾ExpensesPhotograph a receipt, let it be read for you, and see spending by category.→💰RevenueTotal, completed and pending revenue, net profit and paid, pending and overdue invoices.→💡AI InsightsPlain-language notes on what stands out in your revenue, orders and stock.→🔮PredictionsForecast revenue, orders and new customers for the next 7, 30 or 90 days or the next year.→📑Purchase Orders & VendorsRaise purchase orders, track what is still to arrive, and keep vendor terms on record.→🧑‍🏭StaffTeam members with roles, hourly or per-design rates and skills, plus a performance report.→🖼️PortfolioA public profile page that shows your work, services and customer reviews.→🏠Embroidery Business CRM overviewSee how every part of OS 360 Pro fits together.→

FAQs

Does the customer need an account?

No. They sign from the link.

Does a signature guarantee I win a payment dispute?

No. It is evidence of what was agreed, not a guarantee of the outcome.

See It Working in Your Shop

First month free, then $49.99/month + tax. Free plan available.

Create your free account
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