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OS 360 Pro
An embroidery CRM keeps every customer, order, quote and invoice in one place. OS 360 Pro shows each customer's lifetime value, last order, churn risk and segment, and lets you read and reply to email inside the app.
| Last updated | November 13, 2026 |
|---|---|
| Product | OS 360 Pro, embroidery business CRM and shop management software |
| Price | First month free, then $49.99/month + tax |
| Free plan | 5 free AI calculations per month, then $2.00 each |
| Runs in | Any web browser; can be installed as an app on desktop or phone |
| Made by | 360 Digitizing Solutions |
One Customer List That Actually Helps You Sell
The OS 360 Pro customer list shows each customer's company, contact details, number of orders, lifetime value, last order date, churn risk and segment (VIP, At Risk, New, Frequent or Regular). Search it, filter by segment and export it to CSV whenever you need to.
- Lifetime value, order count and last order date for every customer
- Churn risk and segments: VIP, At Risk, New, Frequent, Regular
- Search, filter and export the list to CSV
- Connect your business inbox and read and reply inside OS 360 Pro (Mailbox)
- Send email from your own address, with reusable message templates
The Problem This Solves
Customers live in your inbox
When customer history is spread across emails and spreadsheets, repeat orders are easy to miss. One list keeps it together.
You do not see who is slipping
Churn risk and the At Risk segment point to customers who have gone quiet, so you can reach out first.
Your best customers look like everyone else
Lifetime value and the VIP segment show who deserves your fastest turnaround.
Run Your Whole Embroidery Shop From One Dashboard
First month free, then $49.99/month + tax. The free plan includes 5 free AI calculations a month.
FAQs
What is an embroidery CRM?
An embroidery CRM keeps your customers, their orders, quotes and invoices in one place so you can follow up, repeat orders and see which customers matter most.
Can I email customers from OS 360 Pro?
Yes. You can connect your business inbox to read and reply inside the app, and send email from your own address.
Can I import my existing customers?
Yes. OS 360 Pro can import customers and invoices from CSV, including exports from Printavo, DecoNetwork, InkSoft, QuickBooks or Xero.
Is the CRM part of the free plan?
The customer list is part of OS 360 Pro (first month free, then $49.99/month + tax). Free accounts see sample data so you can look around first.
See It Working in Your Shop
First month free, then $49.99/month + tax. Free plan available.
Create your free account
