Dahao, Errors and Solutions

Dahao A18 Series Embroidery Machine: Common Problems & Fixes

Single Head 15 Needle DAHAO High Speed Brother Happy Type Computerized Embroidery Machine for Hat & T-Shirt

Quick answer: Common Dahao A18 issues include thread breaks, control panel malfunctions, and pantograph movement problems. Most can be resolved by checking thread path, tension, replacing worn needles, inspecting circuit boards like the Dahao IF112 Control Panel Board or Dahao MD202G XY Pantograph Driver Board, and ensuring proper lubrication.

Difficulty: moderateTime: ~60 minTools: Screwdriver set (Phillips and flathead), Small brush or air duster for cleaning, Tweezers, Allen wrench set, Machine oil (specific type recommended by manufacturer)

The Dahao A18 series embroidery machines are workhorses in many shops, known for their reliability. However, like any complex machinery, they can encounter issues. This guide provides practical, step-by-step troubleshooting for the most common problems reported by operators, helping you get your machine back up and running quickly. We focus on identifying the problem, offering concrete fixes, and pointing to the parts most likely involved, which we stock at 360 Digitizing Shop.

Two-minute checks before you open anything

  • Is the machine powered on and plugged in securely?
  • Are all emergency stop buttons disengaged?
  • Is the thread path clear and correctly threaded?
  • Is the needle new, sharp, and inserted correctly?
  • Are the hoops securely attached and free to move?
  • Are there any visible obstructions or tangled threads?

1. Frequent Thread Breakage or Poor Stitch Quality high likelihood

How to tell

The machine stops frequently due to thread breaks, stitches appear loose, looped, or skipped, or the embroidery looks uneven. You might hear unusual noises during stitching.

Fix

  1. Check the upper thread path for any snags, burrs, or incorrect threading. Ensure the thread cones are unwinding smoothly.
  2. Inspect the needle for bends, burrs, or dullness. Replace the needle if it shows any signs of wear or damage. Ensure the needle is inserted correctly and fully seated.
  3. Verify the upper and bobbin thread tension. Adjust tension discs and bobbin case tension as needed, usually starting with the bobbin tension.
  4. Clean the rotary hook area of any lint, debris, or old thread. Check the hook timing if thread breaks persist and stitch quality is poor.
  5. Ensure the presser foot is set at the correct height and is not interfering with the needle or fabric.

Regular replacement of needles is crucial. Consider having spare rotary hooks and bobbin cases on hand.

2. Machine Not Starting or Control Panel Malfunction medium likelihood

How to tell

The machine does not power on, the control panel display is blank or frozen, buttons are unresponsive, or the machine shows a general system error code upon startup.

Fix

  1. Verify the machine is properly plugged into a working power outlet. Check the main power switch and any emergency stop buttons.
  2. Inspect all visible cable connections, especially those leading to the control panel and main circuit boards, for looseness or damage.
  3. If the display is blank, check the Dahao 328-7V LCD Display Panel for physical damage or loose connections.
  4. If the control panel is unresponsive, the Dahao IF112 Control Panel Board USB Card or the Dahao 2010 Embroidery Machine Control Panel itself might need inspection or replacement.
  5. Consult the machine's manual for specific error codes related to system startup or control panel issues.

A faulty control panel or its internal board can prevent machine operation. Ensure proper power supply before replacing components.

Parts you may need for Dahao

In stock, tested before dispatch, Buyer Protection on every order. Part types for this problem: Rotary hooks & bobbin cases, Needles & needle bars, Thread path & tension, Presser feet & sewing parts.

All Dahao parts → Rotary Hooks & Bobbin Cases → Needles & Needle Bars → Thread Path & Tension →

3. Needle Bar or Pantograph Movement Issues medium likelihood

How to tell

The needle bar is stuck, not moving up and down, or the pantograph (hoop frame) is not moving correctly in X or Y directions. You might hear grinding noises, or the machine displays error codes related to X/Y axis movement or needle bar position.

Fix

  1. Check for any physical obstructions preventing the needle bar or pantograph from moving freely. Clear any tangled thread or debris.
  2. Inspect the belts, pulleys, and gears associated with the pantograph's X and Y axis movement. Ensure they are tight and not worn.
  3. For pantograph issues, the Dahao MD202G XY Pantograph Driver Board or the Dahao MS101H Driver Board Card might be faulty. Check their connections.
  4. If the needle bar is stuck, check the needle bar driver and associated solenoids. Ensure the needle position sensor (e.g., Dahao PD056 Needle Position Board) is clean and functioning.
  5. Verify that the Dahao SD-P-F20 AC Servo Motor Controller Driver is receiving power and signals correctly if there are motor-related movement issues.

Driver boards and motors are critical for precise movement. Ensure all mechanical parts are free of obstruction and properly lubricated.

4. Incorrect Needle Selection or Decoding Errors medium likelihood

How to tell

The machine selects the wrong needle color, skips needles, or displays an error related to needle selection or decoding. The machine might stop mid-design when attempting a color change.

Fix

  1. Check the connections to the needle decoding boards. Ensure they are secure and free of corrosion.
  2. Inspect the DAHAO EF119 12-Needle Decoding Plate, DAHAO EF139 12-Needle Decoder Board, or DAHAO EF104 Decoder Board for any visible damage or burnt components.
  3. Verify the Dahao KD002A KD002 Signal Card Switch Board is functioning correctly, as it plays a role in signal processing for needle selection.
  4. Ensure the machine's software or design file is not corrupted and that the color sequence is correctly programmed.
  5. Clean any sensors related to needle position or selection, as dust can interfere with their operation.

Decoder boards are specific to the number of needles. Ensure you have the correct replacement for your machine's configuration.

5. General Alarm Errors or Unexpected Stops medium likelihood

How to tell

The machine stops unexpectedly with an alarm sound and displays a generic or specific error code that isn't immediately clear. This can range from thread break alarms to motor overload warnings.

Fix

  1. Note down the exact error code displayed on the control panel. Refer to your machine's manual for the specific meaning of the code.
  2. Check for common issues like thread breaks, tangled thread, or hoop obstructions that might trigger a safety alarm.
  3. Inspect the DAHAO EF122F Twelve Pin Alarm Card Circuit Board, Dahao EF170 Alarm Board, or Dahao Hm1c15a Alarm Board for any signs of damage or loose connections.
  4. Ensure all safety sensors (e.g., emergency stop, thread break sensors) are clean and functioning correctly.
  5. If the error persists after addressing the specific code, a general circuit board like the DAHAO E831 Circuit Board Adapter Plate might be involved.

Alarm boards are crucial for machine safety and error reporting. Always consult the manual for specific error code troubleshooting.

6. Sequin Device Malfunction low likelihood

How to tell

The sequin device is not dropping sequins, dropping them incorrectly, or the machine displays an error related to sequin attachment. Sequin designs are not executing properly.

Fix

  1. Check the physical connection and alignment of the sequin device. Ensure it is securely mounted and not obstructed.
  2. Inspect the Dahao PC269C(100)-000 Sequin Electronic Board Card for any visible damage or loose connections.
  3. Verify the Dahao EF165C Gold Leaf Signal Board Sequins Switchboard 168 is correctly installed and connected.
  4. Ensure the sequin material is loaded correctly and is compatible with the device.
  5. Clean any sensors or moving parts within the sequin device to prevent blockages or misfires.

Sequin devices are specialized attachments. Ensure all related boards and mechanical components are in good working order.

Maintenance schedule

WhenWhat to doWhy
DailyClean rotary hook and bobbin case area.Prevents lint buildup that can cause thread breaks and poor stitch quality.
Daily/Per 8 hours of operationOil the rotary hook and other specified high-friction points.Reduces wear and tear, ensuring smooth operation and extending part lifespan. Refer to your manual for specific oiling points.
WeeklyClean the entire thread path, tension discs, and needle bar area.Removes hidden lint and debris that can affect thread flow and tension.
MonthlyInspect and clean sensors (e.g., thread break, needle position).Ensures accurate machine operation and prevents false alarms.
QuarterlyCheck and tighten all accessible screws and connections.Prevents parts from loosening due to vibration, which can lead to malfunctions.
AnnuallyProfessional service and timing check.Ensures optimal performance, identifies potential issues early, and maintains machine longevity.

Stop and call a technician if

  • If you encounter persistent error codes that are not resolved by basic troubleshooting.
  • If you suspect a major electrical component failure and are not comfortable working with high voltage.
  • If mechanical timing (e.g., hook timing, needle bar timing) needs adjustment and you lack the specialized tools or expertise.
  • If you've replaced relevant parts and the problem persists, indicating a deeper, more complex issue.

Prevent it coming back

  • Perform daily cleaning of the rotary hook area, thread path, and needle plate to remove lint and debris.
  • Regularly inspect needles and replace them at the first sign of wear or damage.
  • Follow the manufacturer's recommended lubrication schedule for all moving parts.
  • Ensure proper thread tension settings for each design and material.
  • Keep your work area clean and free of obstructions that could interfere with machine movement.
  • Periodically check all cable connections for tightness and signs of wear.

Frequently asked questions

Why does my Dahao A18 keep breaking thread?

Frequent thread breaks are often due to incorrect tension, a damaged or dull needle, burrs in the thread path, or lint buildup in the rotary hook. Check these areas first, and replace the needle if necessary.

My Dahao A18 control panel is blank. What should I do?

First, check the power supply and all cable connections. If power is confirmed, the Dahao 328-7V LCD Display Panel or the Dahao IF112 Control Panel Board USB Card might be faulty. Inspect for loose connections or visible damage.

How often should I lubricate my Dahao A18 machine?

Lubrication intervals vary depending on usage. As a general guideline, perform daily oiling of the rotary hook and other high-friction points, and weekly or monthly greasing of specific gears and bearings. Always refer to your machine's official maintenance manual for precise lubrication points and schedules.

What does a 'Needle Selection Error' mean on my Dahao A18?

This error typically indicates an issue with the machine's ability to correctly identify or switch needles. It could be due to a faulty decoding board (like the DAHAO EF119 12-Needle Decoding Plate), a problem with the signal card, or an obstruction in the needle bar area. Check connections and inspect the relevant circuit boards.

Can I use parts from other Dahao series on my A18?

While some Dahao parts are cross-compatible across series like A15, A18, and A58, it's crucial to verify compatibility using the exact part numbers. Always refer to the product descriptions, such as 'DAHAO EF119 12-Needle Decoding Plate for DAHAO A15, A18, A58', to ensure proper fit and function.

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After the fix

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