The E17 error on Brother embroidery machines typically indicates that there is a problem with the machine’s motor. This error can occur if the machine is unable to move the embroidery hoop or if there is an obstruction preventing the hoop from moving.
To troubleshoot the E17 error, you can try the following steps:
- Check the embroidery hoop to ensure that it is not too tight. If the hoop is too tight, it may be putting too much strain on the machine’s motor.
- Check for any obstructions that may be preventing the embroidery hoop from moving freely. This could include tangled thread or fabric, or a bent or broken needle.
- Turn off the machine and unplug it from the power source. Wait for a few minutes before plugging the machine back in and turning it on. This may help to reset the machine and clear any temporary errors.
- Check the machine’s manual or online documentation to see if there are any firmware updates available. Installing updates may resolve the E17 error.
- If none of the above steps work, it may be necessary to have the machine serviced by a qualified technician. They will be able to diagnose and repair any underlying issues that are causing the E17 error, such as a faulty motor or other mechanical problems.
Possible causes for the E17 error include:
- A problem with the embroidery hoop or the way it is attached to the machine.
- Obstruction preventing the embroidery hoop from moving.
- A faulty motor in the machine.
- An electrical or mechanical problem with the machine’s circuitry.
- A problem with the machine’s firmware or software.




